Privacy Policy
The Core & Pilates GmbH (General-Wille-Strasse, 8706 Meilen) operates the website www.thecoreclub.ch (hereinafter referred to as “we” or “us”). On this website, you can learn more about our organization, use our online services, and get in touch with us.
​
The protection of your personal data is very important to us. In this privacy policy, we inform you transparently and in clear language about the data we collect via our website and how we handle it.
​
For this reason, we use the icons from the PRIVACY ICONS association. They are intended to help you quickly understand how we process your data.
What do we inform you about?
• Who is responsible for data processing;
• What data is collected;
• For what purpose the data is collected;
• To whom we pass this data on;
• How you can object to data processing;
• What rights you have and how to exercise them.
Definitions
​
What is personal data?
Personal data refers to any information relating to an identified or identifiable natural person. This includes, for example, your name, address, date of birth, email address or phone number, as well as your IP address. Preferences such as hobbies or memberships also count as personal data.
​
What are special categories of personal data?
Also known as “sensitive personal data,” these include:
• Data on religious, ideological, political, or trade union beliefs or activities;
• Data on health, privacy, racial or ethnic origin, sexual life, or orientation;
• Data on administrative or criminal proceedings and sanctions;
• Genetic and biometric data used to uniquely identify a person.
If necessary and if you voluntarily provide such data, we may process these sensitive personal data – under stricter confidentiality.
​
What is meant by processing personal data?
Processing refers to any handling of personal data, regardless of the means and procedures used – especially collecting, storing, using, modifying, disclosing, archiving, deleting, or destroying data.
What is disclosure of personal data?
Disclosure means the transfer or provision of personal data, e.g. to third parties or via publication.
​
Contact
If you have any questions or concerns regarding data protection, please contact our data protection officer:
​
The Core & Pilates GmbH
Nicaury Nunez
General-Wille-Strasse 133
8706 Meilen
Switzerland
​
✉︎ request@thecoreclub.ch
Data Security
We will store your data securely and take all reasonable measures to protect it from loss, unauthorized access, misuse, or alteration.
​
Our employees and service providers who have access to your data are obligated to comply with data protection regulations. In some cases, it may be necessary to forward your inquiries to affiliated companies as part of data processing. In all such cases, your data will be treated confidentially.
​
Within our website, we use the SSL (Secure Socket Layer) protocol combined with the highest level of encryption supported by your browser.
​
Your Rights as a Data Subject
​
Right of Access
You may request information about the personal data we store about you at any time. Please send your request along with valid proof of identity to: request@thecoreclub.ch.
​
The information will be provided in writing or electronically. If you submit your request electronically, we will provide the response in a commonly used electronic format unless you request otherwise.
​
Access is generally free of charge. However, if you request additional copies, a reasonable fee may apply. Your right to receive a copy must not adversely affect the rights and freedoms of others.
​
We process your request within the legal period of 30 days. This period may be extended by two additional months depending on the complexity and number of requests. You will be notified within one month if an extension is required.
​
Correction and Deletion
You have the right to request correction or deletion of your personal data at any time, unless legal retention requirements or a legitimate basis for processing prevent this.
​
Restriction of Processing
You may also request the restriction of processing if you contest the accuracy of the data, the processing is unlawful, the data is no longer needed, or you have objected to the processing.
​
Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format or to have it transferred to another controller, provided the processing is based on consent or contract and carried out by automated means.
​
Right to Object
You have the right to object at any time, for reasons related to your particular situation, to the processing of your data, including profiling. This also applies to processing for direct marketing purposes.
​
Right to Lodge a Complaint
If you are affected by the processing of personal data, you have the right to take legal action or lodge a complaint with the appropriate supervisory authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC).
​
General Data Processing
​
What data do we process and where does it come from?
Primarily, we process personal data that you provide to us or that we collect during the operation of our website. In some cases, we may also receive personal data from third parties. This may include the following categories:
​
• Identity data (e.g. name, address, date of birth)
• Contact data (e.g. mobile number, email address)
• Financial data (e.g. bank details)
• Online identifiers (e.g. cookies, IP addresses)
These data may originate from:
• Publicly accessible sources (e.g. media, internet)
• Public registers (e.g. commercial register, land register)
• Government or court proceedings
• Your professional roles and activities (e.g. business networks)
• Correspondence and meetings with third parties
• Credit reports (if we conduct business with you)
• Information from people in your environment (to prepare or execute contracts)
• Your use of our website
Legal Basis for Processing
​
We process your data in good faith and for the purposes described in this privacy policy. We ensure transparency and proportionality.
In some cases, processing may still be lawful if there is a legal basis, such as:
​
• Your consent
• The performance of a contract or pre-contractual measures
• Compliance with legal obligations
• Our legitimate interests (provided your interests do not override)
Sometimes you may be required to provide certain personal data so we can establish a business relationship. Without this data, we may not be able to provide services or ensure website functionality (e.g. IP address).
​
Withdrawing Consent
If you have given us consent to process your personal data, we process it within the scope of that consent unless another legal basis applies.
You may withdraw your consent at any time with future effect by sending an email to the address listed in the imprint. Processing that has already taken place remains unaffected.
​
Sharing Data with Third Parties
​
a. General Principles
We may rely on third-party service providers or affiliated companies to process your data (data processors). Recipients may include:
​
• Accounting, trust, and auditing firms
• Legal and tax advisors
• IT service providers (e.g. hosting, support, cloud services)
• Payment service providers (with your prior consent)
• Providers of tracking, analytics, and advertising services
We ensure data is only shared with your explicit consent unless it is part of data processing. We require third parties to adhere to privacy obligations and treat your data confidentially. In some cases, we are legally obligated to disclose data to authorities.
​
b. Partners and Collaborators
We work with partners who may advertise on our website. These third-party offers are clearly marked. If you choose to use such an offer, we may share relevant personal data with that partner (e.g. name, contact info) – only with your prior consent. These third parties are responsible for handling your data in line with their own policies.
​
c. International Transfers
Some service providers may be located abroad. These companies are held to the same privacy standards as we are. If the destination country does not offer equivalent protection, we assess the risk and implement safeguards (e.g. EU Standard Contractual Clauses). If necessary, we also implement technical measures to secure your data.
Data Retention
We store personal data only for as long as necessary to fulfill the purposes for which it was collected.
​
Contractual data is retained longer due to legal requirements. Business communication, concluded contracts, and booking records must be kept for up to 10 years. Once this data is no longer needed for service delivery, it is restricted and used solely for accounting and tax purposes.
​
Website Use and Log Files
When visiting www.thecoreclub.ch without registering or submitting information, only data that your browser automatically transmits is collected. This includes:
​
• Name of your internet service provider
• IP address
• Technical details (browser, OS, screen resolution)
• Date and time of access
• Referrer URL
​
This data is not linked to any specific individual and is not combined with other sources. It is used to ensure website functionality and system security. Data is deleted after each session. You cannot object to this processing unless you refrain from using the website.
Cookies
We use cookies to make our website more user-friendly, effective, and secure. Cookies are small text files stored on your device when visiting our website.
Some cookies are technically necessary, while others remain stored until deleted or expired. Cookies help us remember preferences, deliver content efficiently, and analyze website usage (including third-party cookies). You can manage cookie settings in your browser. Disabling cookies may limit functionality.
You can also opt out of advertising and tracking cookies via platforms such as:
​
• Network Advertising Initiative (NAI)
Tracking Pixels
We may use tracking pixels (also known as web beacons) on our website or in emails. These are small, invisible graphics that are automatically loaded when you visit the site or open emails.
​
They collect the same types of data as log files and may track full session behavior. Third-party services may use these pixels for analytics and email tracking. You can block them with browser extensions (e.g. uBlock Origin) or by disabling external images in your email settings.
Tools and Services Used
​
Wix eCommerce
Our website may include features provided by Wix eCommerce to support online sales, payments, order management, and shipping.
​
Google Cloud CDN
We use Google Cloud CDN to enhance performance and load speed by delivering content from global proxy servers.
​
Sentry
Sentry is used for monitoring and resolving website errors. It tracks issues, notifies developers, and helps improve reliability.
​
PrivacyBee
PrivacyBee (PrivacyBee AG, Bern, Switzerland) is used to generate and display our data protection information based on site scans. The tool processes technical data such as your IP address and browser configuration to display the correct version of the policy.
​
Disabling JavaScript may prevent PrivacyBee from functioning properly. This tool is essential for the correct display of our privacy policy.
​
Purpose of Data Processing
​
The collection of this data enables us to display the privacy policy correctly on your device and ensure that the content is accurate and up to date.
​
Disclosure of Data
The disclosure of data follows the principles outlined in our section on data sharing. The data collected through the use of PrivacyBee remains with PrivacyBee.
How Can You Prevent Data Processing by PrivacyBee?
​
To prevent the processing of your data by PrivacyBee, you can disable JavaScript in your browser.
However, please note that deactivating JavaScript may limit the functionality of our website.
There is no specific opt-out option for the PrivacyBee service, as it is essential for the proper display of our privacy policy.​
Will This Privacy Policy Remain the Same?
​
We may update this privacy policy at any time.
Changes will be published on www.thecoreclub.ch.
You will not be notified separately.